Sutherland Off Campus Drive 2025: Sutherland, a global leader in business process transformation. Sutherland has announced Sutherland Off Campus Drive 2025 for the role of Associate – Customer Service in Hyderabad. This is an excellent chance for fresh graduates and job seekers who want to kickstart their career with a dynamic and employee-friendly organization. you will find all the details about Sutherland Off Campus Drive 2025, including job description, eligibility criteria, skills required, salary details, selection process, and how to apply online.
Sutherland Recruitment 2025 Customer Service Details
| Company | Sutherland |
| Role | Associate Customer Service |
| Work type | Off-Campus |
| Eligibility | Any Degree |
| Location | Hyderabad |
| Experience | Freshers |
| Salary | Best in Industry |
| Last Date | Apply Before the Link Expire |
About Sutherland
Sutherland Global Services is a renowned name in the IT and BPO industry, delivering top-notch services across various domains including customer experience, digital transformation, and technical support. With a strong presence in over 19 countries and serving clients in multiple sectors, Sutherland provides immense career growth opportunities and exposure to cutting-edge technologies.
Sutherland Off Campus Drive 2025 Eligibilities
Education Qualifications
- Education: Any Graduate (B.A, B.Sc, B.Com, BBA, B.Tech – any stream)
- Year of Passing: 2024, and 2025 batches can apply
- Experience: freshers or individuals with up to two years of experience
Required Skills
- Excellent verbal and written communication abilities in English.
- Strong customer service mindset and active email communication abilities.
- Being able to understand customers, use time wisely, and work alone.
- Basic user understanding of Windows operating systems.
- Understanding of email etiquette and multi-channel communication.
- 0 to 2 years of experience
- Basic computer knowledge and typing speed
- Ability to work in rotational shifts
Job Description
- Be the primary point of contact for our B2B customers via voice, email, and chat.
- Provide quick, accurate, and competent assistance while adhering to service-level agreements.
- Take full responsibility for each engagement by proactively problem-solving and providing exceptional customer service.
- Handle delicate circumstances with empathy, always portraying the brand positively.
- Maintain precise customer and call documentation in our systems.
- Meet performance standards for quality, productivity, attendance, and first-contact resolution.
- Suggest process changes and report reoccurring customer complaints through the appropriate channels.
Additional Information
- A fast-paced, global work atmosphere where your voice is valued.
- Life skills include problem solving, professionalism, adaptation, and communication.
- A team that feels like family and celebrates all victories, large or small.
- A framework for rapid growth inside a global multinational corporation, including learning and development possibilities.
- Recognition and prizes as you shape your career path.
- Working hours: 8 hours a day, plus 1 hour for breaks, 5 days a week.
- Perks: One-way taxi service is offered (within 25 kilometers of the office location).
Tips for Cracking Sutherland Recruitment 2025
- Update your resume with relevant skills and projects
- Practice common customer service interview question
- Ensure you have a stable internet connection for online tests
Sutherland Recruitment 2025 Selection Process
The selection procedure for Sutherland Off-Campus Drive 2025 Associate Customer Service freshers often
- Online Aptitude and Technical Test
- Logical Reasoning, Verbal Ability, Quantitative Aptitude
- Basic Programming MCQs or Coding Assessment
- Technical Interview
- Voice Assessment
- HR Interview
- General discussion, salary negotiation, willingness to relocate
- Offer Letter & Onboarding
How to apply Sutherland Off Campus Drive 2025?
This job apply online as soon as possible. Application link before the expire link. The apply link in given below.
Refer Here Only : Click Here
OR
- Visit the Sutherland Careers Page
- Search for “Associate – Customer Service” Hyderabad
- Click on Apply and fill in your details
- Upload your updated resume
- Submit and await further communication
Work Location
- Working from Sutherland’s office, located on the seventh floor of the Divyasree Building at Lanco Hills, Manikonda, Hyderabad 500089
- Change: Rotational changes Both day and night are included.
- Five workdays and two rotating days off
Document to Carry
- Updated Resume (2-3 copies)
- Government ID Proof (Aadhar, PAN, etc.)
- Recent Passport-size Photographs
- Educational Certificates (Photocopies + Originals)
Why Join Sutherland?
- Global exposure with a leading BPO and IT services company
- Attractive salary package and benefits
- Growth opportunities and skill development programs
- Friendly and diverse work culture
Final Words
If you are passionate about building a career in customer service and want to work with a global company that values talent, Sutherland Off Campus Drive 2025 is the right opportunity for you. Apply today and take the first step toward a successful career with Sutherland
FAQs Sutherland
Q1: What is the job role in Sutherland Off Campus Drive 2025?
A: The role offered is Associate – Customer Service, where selected candidates will handle customer interactions via chat, voice, or email, providing support and resolving queries.
Q2: Is prior experience required to apply?
A: No, freshers are eligible to apply. However, up to 2 years of experience in customer service or support is also accepted.
Q3: What is the work location for this role?
A: The job location is Hyderabad, and candidates must be willing to relocate and work in rotational shifts, including night shifts.
Q4: What is the salary for Associate Customer Service at Sutherland?
A: The salary is competitive and based on industry standards. Additionally, Sutherland provides performance bonuses, health benefits, and career development opportunities.
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