Capgemini Recruitment 2025: has announced exciting job opportunities for Contact Support Group roles at its Noida location. This recruitment drive is part of Capgemini Hiring 2025 plan, focused on strengthening its customer support operations and expanding its workforce in India. Whether you are a fresher or an experienced professional looking for a stable and growth-oriented career, this is a golden opportunity to join a reputed MNC like Capgemini. Read on for full details, including eligibility, job role, salary, and how to apply. You can apply similar jobs given below.
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Capgemini Hiring 2025 for Freshers Details
| Job Role | Contact Support Group |
| Job Category | Off-Campus |
| Qualification | Any 3-year diploma / graduation |
| Experience | Freshers/Experience |
| Salary/CTC | Best in Industry |
| Job Location | Noida |
| Last Date | ASAP |
Capgemini Recruitment 2025 Eligibilities
Education Qualifications
- Any 3-year diploma / graduation can apply for this job.
- SSC & 12th and Graduation 60% and above
- Good observation skills and a willingness to learn.
- Ability to work in a team.
Skills Required
- Must have great communication and English speaking skills.
- Must have good interpersonal skills and the capacity to operate under pressure.
- Basic computer skills
- Requirements: – Ability to work 24/7 – Acceptance of Service Level Agreements and KPIs
- Candidates must be willing to relocate to any place and perform night shifts.
Role Responsibilities
- Ticket Management – Prioritize the urgency of the ticket, the right category based on the issues of the ticket, track the status of the ticket (on-hold, open, closed, and resolved). Keep customers informed about the status, etc.
- Business intelligence entails helping customers by using ticket data and analysis, tools, and account best practices.
- Service Delivery – It is our service to the customer, and we deliver what is expected.
- Customer Management – How well you deal with customers, from greeting to resolution and call closure, is expected.
- CHIP – Our sophisticated AI BOT that assists in answering customer inquiries, saving SD and customers time and effort in issue resolution. It also improves the client experience.
- Handling inbound and outbound calls, emails, or chat-based queries.
- Resolving technical and non-technical issues efficiently.
- Maintaining high levels of customer service.
- Documenting issues and troubleshooting steps accurately.
- Following up with clients to ensure issue resolution.
Capgemini Hiring 2025 Selection Process
Candidates are evaluated based on their academic performance, problem-solving ability, communication skills, and passion for the automobile industry
- Application Screening
- Online Aptitude Test
- Technical Interview (Basics of Computer)
- HR Discussion
- Final Selection & Offer Letter
How to Apply Capgemini Recruitment 2025?
This job apply online as soon as possible. Application link before the expire link. The apply link in given below.
Apply Link : Click Here
Telegram Channel : Click Here
WhatsApp Channel: Click Here
Instagram : Click Here
Why Join Capgemini?
- Learning & Development: Capgemini provides world-class training to sharpen your technical, communication, and soft skills.
- Career Growth: Internal job postings (IJP), promotions, and global mobility options.
- Stability & Reputation: A globally recognized company with long-term projects and job security.
- Diversity & Inclusion: Work in a truly global environment that respects all backgrounds.
- Attractive Perks: Incentives, PF, medical insurance, and performance bonuses.