Capgemini Hiring 2025 Apply Now Contact Support Group in Noida | Freshers & Experienced

Capgemini Hiring 2025: Capgemini continues its hiring momentum by opening exciting opportunities for Contact Support Group roles in Noida. A great chance for both freshers and experienced professionals to start or grow their career with a world-class organization. This role is perfect for candidates who have strong communication skills, problem-solving ability, and a passion for helping people through technology. You can  apply similar jobs given below.

-> Siemens Recruitment Drive 2025

About Capgemini

Capgemini is one of the world’s leading IT and consulting companies with a global presence across 50+ countries. Headquartered in Paris, France, Capgemini Off Campus 2025 has been a trusted technology partner for businesses worldwide. The company focuses on digital transformation, cloud, AI, and IT services — helping clients achieve sustainable growth through innovation and expertise. Capgemini India plays a crucial role in this global ecosystem with its major delivery centers located in Bangalore, Pune, Mumbai, Hyderabad, and Noida.

Capgemini Off Campus 2025 CSG Details

As a part of the Contact Support Group, you will be responsible for providing professional customer service and technical assistance to global clients. You’ll handle inbound calls, emails, or chats from customers, diagnose their queries, and provide appropriate solutions within SLA (Service Level Agreement). This role is perfect for candidates who have strong communication skills, problem-solving ability, and a passion for helping people through technology.

Capgemini Hiring 2025 Eligibilities

Qualifications

• Educational Qualification: Any Graduate (B.Sc, B.Com, BBA, BCA, B.Tech, etc.) or equivalent.
• Experience: 0–2 years (Freshers are highly encouraged to apply).
• Shift: Rotational (24×7 environment).

Skills Required

• Must have great communication and English speaking skills.
• Should have good interpersonal skills and the capacity to perform under pressure.
• Basic computer skills
• Willing to work in a 24-hour atmosphere.
• Candidates must be willing to relocate to any place and perform night shifts.

Salary Package

Capgemini Hiring 2025 offers a competitive salary package depending on experience and performance. For freshers, the average CTC ranges between ₹3.0 LPA, while experienced candidates may earn up to ₹6 LPA or more depending on skillset.

Role Responsibilities

• Ticket Management – Prioritize the urgency of the ticket, the right category based on the issues of the ticket, track the status of the ticket (on-hold, open, closed, and resolved). Keep customers informed about the status, etc.
• Business intelligence – employ ticket data and analysis, tools, and account best practices to help customers.
• Service Delivery – It is our service to the customer, and we deliver what is expected.
• Customer Management – How well you deal with customers, from greeting to resolution and call closure, is expected.
• CHIP – Our sophisticated AI BOT that assists in answering customer inquiries, saving SD and customers time and effort in issue resolution. It also improves the client experience.
• Service email retrieval – How good are we at using email as a contact channel and minimizing hops between SD and the customer?
• Knowledge Management – How efficiently we handle the knowledge base to resolve client difficulties.
• Service Marketing – Increase customer brand by bringing, and here it is Capgemini where we talk about tools where increased utilization can aid the customer.

Pro Tips for Capgemini Hiring 2025

You are a 2023–2025 graduate, this is a great entry point to build your IT career with a global brand. Focus on improving your spoken English and basic computer knowledge before applying. Capgemini values enthusiastic learners who can adapt quickly.

Selection Process – Capgemini Hiring 2025

1. Online Aptitude Test: Basic reasoning, grammar, and analytical questions.
2. Communication Assessment: Spoken English and email writing evaluation.
3. Technical/HR Interview: Discussion about your background, skills, and attitude.
4. Offer Latter: Once selected, you’ll receive an offer letter and onboarding details via email.

How to Apply Capgemini Off Campus 2025?

This job apply online as soon as possible. Application link before the expire link. The apply link in given below.

OR

• Visit the official Capgemini careers website.
• Go to the “Jobs” or “Off Campus Hiring 2025” section.
• Search for “Contact Support Group – Noida”
• Read the job description carefully.
• Click on Apply Now and register/login using your credentials.
• Fill in your details, upload your updated resume, and submit the application.

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Why Join Capgemini?

Capgemini Off Campus 2025 believes in empowering individuals and creating a collaborative environment where every voice matters. Joining Capgemini means being part of a global innovation leader that values talent, diversity, and continuous learning.

• Global Exposure: Work with international clients and teams.
• Learning Culture: Access to top-tier training programs and certifications.
• Innovation Driven: Focused on AI, Cloud, and Digital Transformation.
• Inclusive Workplace: Diversity, equality, and respect for all employees.
• Career Growth: Transparent and structured growth opportunities.

Career Growth Opportunities

Working in the Contact Support Group opens multiple pathways within Capgemini.
You can transition into roles like:

• Senior Support Analyst
• IT Helpdesk Specialist
• Technical Trainee
• Team Leader / Process Lead
• Client Operations Executive

Work Culture in Noida Office

The Noida campus offers a modern workspace, cafeteria, collaboration zones, and wellness facilities. Employees enjoy a vibrant, youthful environment with numerous employee engagement programs and cultural events throughout the year.

Conclusion

Capgemini Hiring 2025 for the Contact Support Group in Noida is a golden opportunity for candidates aiming to start or grow their careers in IT-enabled services. With an excellent work environment, skill-building programs, and global exposure, Capgemini continues to be a top choice among job seekers. Don’t miss this chance — apply now and become part of Capgemini’s journey of innovation and excellence.